We redacted the name and phone number of the Amazon executive since we do not believe in today’s ugly vice of doxxing people; our issue is not with this individual but with Amazon and its policies.
This outreach by this Amazon executive came as a complete surprise. It is important to note that this email came AFTER Amazon made our film public on their website. Amazon never made any effort to contact us in advance or to ask for our permission to platform our film.
This fact is significant because in Amazon’s October 13th email, they made it unequivocally clear that they rejected our film and went so far as to say that appealing their decision was not a possibility.
As disappointed as we were, we accepted this decision and went elsewhere to show my film and that place was Vimeo. We had lost two weeks waiting for Amazon’s verdict and, in the very limited amount of time before the film’s release on Vimeo on October 16th, we poured all our resources and manpower into making the film’s premiere as successful as possible.
While we were doing this, we had no idea that Amazon had decided to platform our film and make available to the public and at their own price. When Amazon unequivocally rejected our film without opportunity to appeal, they forfeited all rights to access our film. So, the film was put up without our consent. We had to incur the expense of reaching out to a lawyer for advice and he advised us that a cease and desist letter was the best step. We sent that out today (the afternoon of October 18, 2020).
The question here is why did Amazon suddenly reverse its course? What happened prior to October 13th that made Amazon decide to reject our film outright? What happened between October 13th and October 16th that made Amazon reverse its decision? Was it the wave of publicity? We must learn why Amazon chose to reject our film and why they chose to reverse their decision and put our film on their platform without our permission. After all, if this can happen to us, it can happen to anyone of us.